Legal Agreement Player Protection Philippines Market

19000 Terms and Conditions

Please read these terms carefully before registering an account or placing any bets on the 19000 platform. By creating an account, you confirm that you have read, understood, and agreed to all terms outlined on this page.

Last updated: June 2025

Important Notice

These Terms and Conditions govern your use of the 19000 platform, including all betting, promotional, and account services available at 19000.club. These terms apply to all registered users in the Philippines. If you do not agree with any part of these terms, you must not register an account or use any services on this platform. 19000 reserves the right to update these terms at any time, and continued use of the platform after any update constitutes acceptance of the revised terms.

1. Account Eligibility

To register and maintain an account on 19000, you must be at least 21 years of age at the time of registration, as required under Philippine law applicable to online gaming and sports betting. You must be physically located in the Philippines when accessing and using the platform. You are only permitted to hold one active account at any time — duplicate accounts may be suspended and any balances or winnings associated with duplicate accounts may be forfeited. You are responsible for providing accurate and current personal information during registration, and you must update your account details promptly if any information changes. 19000 reserves the right to request identity verification documents at any time to confirm your eligibility.

2. Deposits and Withdrawals

All transactions on the 19000 platform are processed in Philippine Pesos (PHP). Deposits are accepted via approved local payment methods including GCash and Maya, subject to the minimum and maximum limits displayed at the time of deposit. Withdrawals are processed back to the same payment method used for the most recent qualifying deposit, in accordance with our anti-money laundering obligations. Withdrawal requests are typically processed within the timeframe stated in the FAQ section. 19000 reserves the right to conduct additional verification checks before processing any withdrawal. Funds deposited into your account must not originate from illegal sources, and by making a deposit you confirm that all funds are legitimately sourced.

3. Betting Rules

All bets placed on the 19000 platform are subject to the specific rules applicable to each sport and market type, which are displayed within the betting interface prior to confirmation. Once a bet has been confirmed and accepted by the platform, it cannot be cancelled or amended by the player. Bets are settled in accordance with official results from recognised governing bodies for each sport. In the event of a disputed result or technical error affecting settlement, 19000 reserves the right to void bets and return stakes to the affected accounts. Minimumand maximum stake limits per market are displayed within the bet slip before you confirm your wager. Live betting markets are available for selected events and are subject to the same rules as pre-match markets unless otherwise stated at the time of placement.

4. Promotions and Bonuses

All promotions offered on the 19000 platform are subject to individual terms that are published on the Promotions and Latest Promotions pages at the time each offer is made available. Bonus credits are separate from your real-money balance and are subject to wagering requirements before any associated winnings can be withdrawn. Voucher codes entered via the Voucher section must be applied before completing the qualifying deposit — retroactive application of codes is not permitted. 19000 reserves the right to withdraw or modify any promotion at any time, but will not alter the terms of a promotion that a player has already validly claimed. Any attempt to exploit promotional offers through the use of multiple accounts, coordinated betting, or other abusive conduct will result in the forfeiture of bonus funds and may result in account suspension.

5. Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your account login credentials, including your password. You must not share your account access with any other person, and any activity conducted through your account will be treated as having been authorised by you. If you suspect that your account has been accessed without your authorisation, you must contact 19000 support immediately via the live chat facility within your account dashboard. 19000 will not be liable for losses resulting from unauthorised access that occurred due to a failure to adequately protect your login credentials. You must ensure that your account details, including your registered payment method, remain accurate and up to date at all times to avoid delays in withdrawal processing.

6. Responsible Gaming

19000 is committed to providing a safe and responsible entertainment environment for all Filipino players on the platform. Players who feel that their betting activity is causing financial or personal harm are encouraged to make use of the self-management tools available in their account, including deposit limits and self-exclusion options, which are described in full on the Responsible Gaming page. Self-exclusion requests are processed promptly and, once active, cannot be reversed during the chosen exclusion period. 19000 does not accept registrations from individuals under 21 years of age, and any account found to be held by an underage player will be immediately closed and any remaining balance returned to the registered payment method. Players experiencing difficulty related to gambling are encouraged to seek support from relevant services available in the Philippines.

7. Account Suspension and Termination

19000 reserves the right to suspend or permanently close any account that is found to be in breach of these Terms and Conditions, including but not limited to accounts involved in fraudulent activity, money laundering, bonus abuse, or provision of false registration information. In the event of account closure due to a breach, any real-money balance remaining after deduction of applicable bonus funds and pending withdrawals will be returned to the registered payment method at 19000's discretion. Players who wish to close their own account voluntarily may do so by contacting the support team via live chat. Accounts that have been inactive for an extended period may be subject to a dormancy process as outlined in the full platform terms communicated at account closure. Any disputes arising from account closure decisions may be raised through the support channel, and 19000 will respond within the timeframe stated in the FAQ section.

8. Privacy and Data Use

The collection, storage, and use of your personal data by 19000 is governed by the Privacy Policy, which forms part of these Terms and Conditions by reference. By registering an account, you consent to the processing of your personal data as described in that document, including for the purposes of identity verification, fraud prevention, and regulatory compliance. 19000 does not sell or share your personal data with third parties for marketing purposes without your explicit consent. All data is handled in accordance with applicable Philippine data protection legislation. If you have any concerns about how your data is being used, you may contact the support team or refer to the Privacy Policy for full details of your rights and our obligations.

9. Limitation of Liability

19000 provides its platform and services on an "as available" basis and does not guarantee uninterrupted access at all times. While we take all reasonable steps to maintain platform stability, 19000 will not be liable for losses arising from service interruptions, technical faults, or connectivity issues that are beyond our reasonable control. The platform's liability to any registered player in connection with any claim arising from use of the platform is limited to the value of the real-money balance held in that player's account at the time the claim arises. 19000 is not responsible for any indirect, consequential, or speculative losses claimed by players in connection with their use of the platform. These limitations apply to the fullest extent permitted under applicable Philippine law.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising in connection with these terms or your use of the 19000 platform that cannot be resolved through direct communication with our support team will be subject to the jurisdiction of the appropriate Philippine courts or regulatory body. Players are encouraged to raise concerns directly with the support team in the first instance, as the majority of queries and disputes can be resolved quickly through that channel. These terms represent the entire agreement between you and 19000 in respect of your use of the platform, and supersede any prior representations or agreements. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Common Questions About These Terms

Quick answers to what Filipino players ask most about the 19000 platform rules.

The minimum age to register an account on 19000 is 21 years, in accordance with Philippine law governing online gaming and sports betting. Any account found to be held by a player under this age will be immediately closed, and any real-money balance will be returned to the registered payment method. Age verification may be requested at any point during the account's lifetime, and failure to provide satisfactory documentation will result in account suspension until the matter is resolved.

Once a bet has been confirmed and accepted by the 19000 platform, it cannot be cancelled or amended. This applies to both pre-match and live betting markets. It is your responsibility to review your bet slip carefully before confirming any wager, including the stake amount, market selection, and odds displayed at the time of placement. If you believe a bet was accepted in error due to a technical fault, please contact support immediately via live chat within your account dashboard.

Voucher codes must be entered via the Voucher section before you complete your qualifying deposit. Retroactive application — entering a code after the deposit has already been processed — is not permitted under the platform terms. Each code has a stated validity window and minimum deposit requirement, both of which are listed on the Latest Promotions page. If a code does not apply correctly, contact support via live chat before completing your deposit so the issue can be resolved without affecting your eligibility.

Players who wish to voluntarily close their account may do so by contacting the 19000 support team via live chat from within the account dashboard. Before closure is finalised, any pending withdrawals will be processed and your real-money balance will be returned to your registered payment method. Bonus credits that have not yet met the applicable wagering requirements will not be transferred or paid out upon account closure. If you are closing your account for responsible gaming reasons, you may also consider a self-exclusion option — full details are available on the Responsible Gaming page.

Ready to Get Started?

Review our Responsible Gaming and Privacy Policy pages, then create your account and start betting in PHP on your favourite sports.